Diario di un consulente • Passodue

(Professional) Holiday etiquette tips

The Christmas holidays are approaching quickly and many of us will spend them at home with their loved ones. Holidays are made not only for spending more time with our dear ones, but also for relaxing and restoring our energies, therefore it is very important to make the most of them. As always quality lies in the details and this is what we are going to discuss in the following paragraphs: we’ll try and analyse the little attentions that can turn Christmas into a real present both for ourselves and for those around us.

16/12/2019

Business in Love

Customer Journey : a journey throughout the customer experience

Thanks to a successful customer journey that companies and professionals can create value for their clients, allowing them to fully and personally experience the quality of their offers

09/12/2019

Ethical leadership

Manual for Ethical Leaders – Chapter 3: Finding the right rhythm for professional development

In both cases ethical leaders have to be equally available, understanding and sensitive to their employees' needs in order to guarantee their development: in one word they have to be flexible

11/11/2019

Ethical marketing

“No one like you”: be different to be successful

The main aim for any business or professional is – or should be – finding out what makes them different from all other competitors. Why is that? Let's try and examine it together…

14/10/2019

Price

Naming your price: how to determine the economic value of your work

One of the questions that our clients, especially young freelancers, ask us most often is how they should calculate the price of the service or product they offer. Knowing how to determine the price is the first crucial step to recognising your market value. Many freelance professionals and salespeople are not very good at presenting and defending their price because they are not fully aware of how to put together a quote or estimate.

16/09/2019

Business in Love

Spiritual Capital: a new point of view on company assets

Just as human beings are made up of body, mind and soul, in the same way companies are composed of physical or material aspects, logical-rational aspects and finally spiritual aspects which refer directly to the people, their values and culture.

02/09/2019

Ethical marketing

Holidays University: marketing applied to holiday planning

In this preholiday article we are going to try a real experiment and turn your next holiday into a good occasion to revise – or learn – some management tools.

29/07/2019

Commercial management

Sales performance analysis: let’s start “from the bottom”!

Much of our work as consultants consists in developing the commercial activity of our corporate customers. We examine and verify their business performances and assess their results not only in terms of revenue.

15/07/2019

Ethical leadership

Manual for Ethical Leaders – Chapter 2: Meetings

Unproductive meetings are a massive waste of time and – as we know – in business wasted time also means wasted money. Therefore it's essential that the cost/benefit ratio is well balanced when organizing a meeting! Here is a list of questions ethical leaders should bear in mind when organizing a meeting.

17/06/2019

Sales calls

How to chase unpaid invoices

Chasing unpaid invoices, especially by phone, feels “rude” to most of the people I meet in my classes. For some reason we feel uncomfortable when we have to ask for payment although really that is how the wheels of commerce work: providing a certain service or goods in return for a stipulated payment.

20/05/2019