Manual for Ethical Leaders – Chapter 4: providing solutions
Companies, as evolving ecosystems, need changes and modifications in order to improve. Here are some considerations about how leaders deal with internal tensions.
Manual for Ethical Leaders – Chapter 3: Finding the right rhythm for professional development
In both cases ethical leaders have to be equally available, understanding and sensitive to their employees’ needs in order to guarantee their development: in one word they have to be flexible
“No one like you”: be different to be successful
The main aim for any business or professional is – or should be – finding out what makes them different from all other competitors. Why is that? Let’s try and examine it together…
Sales performance analysis: let’s start “from the bottom”!
Much of our work as consultants consists in developing the commercial activity of our corporate customers. We examine and verify their business performances and assess their results not only in terms of revenue.
Manual for Ethical Leaders – Chapter 2: Meetings
Unproductive meetings are a massive waste of time and – as we know – in business wasted time also means wasted money. Therefore it’s essential that the cost/benefit ratio is well balanced when organizing a meeting! Here is a list of questions ethical leaders should bear in mind when organizing a meeting.
Live Chat Customer Service
Live chats represent one of the cheapest and most powerful instruments to make direct contact with customers, and for this reason companies whose main focus is on customer service have introduced them among their channels. But are we sufficiently prepared to deal with this kind of tool?
Tips for a successful job interview
When I interview potential employees I like to ask lots of questions. Here is a list of my favourite ones, and some tips on how to answer. They are very common job interview questions so I suggest you consider how to answer beforehand.
Business evolution: we do not live on profit alone
How to analyze business evolution, grow our organizations and promote professional activities following the Maslow’s Pyramid.
B for Benefits
What is the difference between a boring seller and a brilliant seller? What are the advantages, how to use them and make them explicit?
Give shape to your projects: tips for a creative Business Plan
The beginning of September is a good time to give shape to your projects. What better opportunity for drafting a business plan? There are various ways to create a business plan: some are highly technical, other most modern and innovative. Here you can find some tips to realize a creative Business Plan.