Diario di un consulente • Passodue

10 mistakes a leader should never make.

Do you consider yourself a true leader because your team follows your instructions, and when working in a group, you know how to force your opinions through? Watch out! You might be confusing leadership with wielding authority, which are two very different things, and you could be making one of the ten mistakes we’ll analyze in this article.

03/03/2025

Sales Ethics

Discover your core values and your value. 

One of these is our Christmas tradition of sending a notebook (or diary, if you prefer) to those who have taken part in a Passodue training program. This notebook is designed to help you face the new year with a constructive mindset. The 2024/25 edition is dedicated to discovering your core values and understanding your own value. In the following article, we wanted to include further reflections on this topic, sharing our insights and advice with those who haven’t received the notebook. Values have the magical power to guide us toward choices in line with our true essence, directing us during hard times and through the various challenges we all end up facing.

20/01/2025

Human skills

Passodue’s Gift Guide

What you’re about to read is a list of possible gifts that our team wanted to share with you! Here they are, listed in no particular order.

23/12/2024

Best of commercial management

How to design your field sales.

A good salesperson should be out in the field, visiting clients, knocking on new doors-in short, pounding the pavement. But who should they call upon, and how often? How can they avoid wasting time or making fruitless visits? Here are some useful tips for planning an effective field sales tour that will help you optimize your schedule and achieve results.

18/11/2024

Best of commercial management

How to draft your company’s sales forecast in 10 steps.

November is one of those months when businesses and professionals start getting ready for the upcoming year. Among the most important tasks is undoubtedly the definition of sales objectives, better known as the sales forecast.

28/10/2024

Human skills

10 mistakes to avoid when working in a group

In this article, we will look at best practices for managing team relationships by focusing on some common mistakes.

01/10/2024

Human skills

What do Ingrid Bergman, business, and the Viking word “Lagom” have in common?

We discover an ancient concept that has its roots in the more traditional Scandinavian culture and even seems to have Viking origins: Lagom.

24/09/2024

Professional abilities

Do you have a knack for business? How to discover and develop it.

Having explored the roles of salespeople and leaders in our previous articles, we’ve decided to broaden our perspective and ask ourselves a new question: “Are entrepreneurs born or made?”. To answer this, we need to analyse what is usually defined as a “knack for business” because there is no doubt that an entrepreneur must have one!

09/08/2024

Customer Care

Problem Solving and Customer Care: what to do when a customer has a problem

The way problems are solved has a direct impact on customer satisfaction, which in turn affects the reputation and the success of the business. Considering everything boils down to problem solving, let’s try to understand what it is and how we can improve our attitude towards it.

15/07/2024

Best of ethical communication

We all make excuses. How do you manage them?

We’re talking about finding excuses, those tiny justifications that we tell ourselves and others to get out of a tight spot. At times they are crude, while others are more sophisticated, but one thing’s for sure: no one likes hearing them, and we always have one on hand in our toolbox, whether we like it or not. So, what’s the right attitude to have towards excuses? Let’s explore the topic together.

17/06/2024

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