Customer vs Seller? Let’s resolve the conflict of interest
Customers and sellers are not enemies and this is why.
Do you want customers to read your emails? How to make emails for sales interesting
Learn how to write commercial emails that get results by clarifying three main points: who you are, what you can do for the customer and what the next step will be when working together. Read more…
What can I do if the customer judges me purely on the basis of price?
What can I do if the customer judges me purely on the basis of price? Avoid the ‘downward spiral’.
How to answer your company’s incoming phone calls
We learn the basics of customer management and reception on the phone. Read more…