Customers as promoters: activating positive word-of-mouth
Nightmare salespeople: mistakes when presenting the offer
By Alice Alessandri and Alberto Aleo Having analyzed mistakes in receiving and listening to customers, the time has come to address the moment when we present the offer. The aim of this phase is to generate the customers’ interest, focusing their attention not…
Nightmare salespeople: when sales are unethical
by Alice and Alberto Alessandri Aleo Selling is no easy job: there’s a long apprenticeship, a variable salary and long days spent away from home. It’s perhaps not surprising then that occasionally a salesperson becomes hardened and starts to believe…
Activating new business: our secrets for finding new customers
By Alice Alessandri and Alberto Aleo Finding new customers and sales opportunities is one of the most difficult and challenging activities that companies and professionals have to tackle. In our courses and when providing consultancy the question “How can I increase my…
Personal Branding: creating your own image
by Alice Alessandri and Alberto Aleo If the world’s best universities today aim to train entrepreneurs rather than managers, there must be a reason. The future of our economies will increasingly be entrusted to individual initiative. Ideas connected with a…
Sales Ethics & Silicon Valley: is it possible? Let’s ask Matteo Fabiano of BAIA
by Alice Alessandri e Alberto Aleo We met Matteo Fabiano in 2015 in Silicon Valley during the trip for the launch of our book “Sales Ethics” in US. Matteo is a board member of BAIA – Business Association Italy America, an…