{"id":11962,"date":"2020-12-14T11:00:19","date_gmt":"2020-12-14T10:00:19","guid":{"rendered":"http:\/\/passodue.flywheelsites.com\/?p=11962"},"modified":"2021-01-11T15:32:39","modified_gmt":"2021-01-11T14:32:39","slug":"the-time-we-got-angry-with-santa","status":"publish","type":"post","link":"https:\/\/diariodiunconsulente.it\/en\/2020\/12\/14\/the-time-we-got-angry-with-santa\/","title":{"rendered":"The time we got angry with Santa"},"content":{"rendered":"<p><span style=\"font-size: 18px;\">by the <a href=\"https:\/\/diariodiunconsulente.it\/en\/about-us\/\">Passodue<\/a> team<\/span><\/p>\n<p><span style=\"font-size: 18px;\">It has now become a tradition that the <strong>last article of the year<\/strong> in this blog is dedicated to the <strong>holiday<\/strong> season and is a sort of occasion to take stock of the year gone by. Looking back at the <a href=\"https:\/\/diariodiunconsulente.it\/en\/2018\/12\/17\/the-most-beautiful-gift-you-have-ever-received\/\"><strong>posts<\/strong> <strong>from the last few years <\/strong><\/a>it feels like ages since the past cheerful and carefree Christmases. This article will be different, exactly as all of <strong>2020<\/strong> has dramatically been, bringing incomprehensible and even unwanted changes. <span class=\"text-highlight\">That\u2019s why in today\u2019s reflection we have something to say to <strong>Santa Claus<\/strong><\/span>: we want to ask him why he decided to take us by surprise with unwanted \u201cgifts\u201d <span class=\"text-highlight\">and will try to find the deep meaning that these \u201cgifts\u201d carry.<\/span><\/span><\/p>\n<h2><span style=\"font-size: 18px;\"><span style=\"font-size: 32px;\"><strong>Alberto<\/strong><\/span><br \/>\n<\/span><\/h2>\n<p><span style=\"font-size: 18px;\">For the first time, the year had started with a precise <strong>planning<\/strong> of all Passodue activities. In a business like ours it is essential to properly allocate the training and consullting hours, in order to ensure constant cash flows and to <strong>optimize the time<\/strong>. We were off to a great start with a solidly growing turnover when\u2026 the <strong>lockdown<\/strong> started and one of my worst<strong> professional nightmares<\/strong> came true. <span class=\"text-highlight\">All of my plans were changing for reasons beyond my control!<\/span> I have never liked <strong>surprises<\/strong>, let alone negative ones, especially since <strong>flexibility<\/strong> and ability to <strong>improvise<\/strong> have never been my best qualities. In that moment I even wondered if, in a market which was inevitably focused on surviving, <strong>business ethics <\/strong>would be relegated to a marginal role again, putting our jobs at risk. For someone like me, who struggled to find his <strong>way<\/strong>, such a sudden and unexpected change was just too much and, as happens to me in difficult times, my <strong>rigidity<\/strong> initially took over and made me refuse the switch to <strong>online training. <\/strong><\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-19805\" src=\"https:\/\/diariodiunconsulente.it\/wp-content\/uploads\/2020\/12\/Alberto.jpg\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<p><span style=\"font-size: 18px;\">I have to give credit to one of our biggest customers for requiring us to reschedule all the activities in webinar mode. Thanks to their decision I discovered not only that it was possible to work online and still maintain the quality, <span class=\"text-highlight\">but also that <strong>adapting<\/strong> would allow us to continue the dialogue with the many people who needed our support<\/span>. Since then our business has taken off again and we keep moving towards our highest goals.<\/span><\/p>\n<p><span style=\"font-size: 18px;\">What I got from <strong>Santa Claus <\/strong>this 2020 is the unwanted gift of <strong>watching my plans and certainties fall apart<\/strong>. However I have learnt a lesson and <span class=\"text-highlight\">I have gained a new awareness<\/span>:<\/span><\/p>\n<hr \/>\n<blockquote><p><span style=\"font-size: 21px;\"><em>the first one is that I need to be rigid about my goals but have to be flexible on how to achieve them; the second one is that I am capable of <strong>accepting changes<\/strong> when I manage to find within myself the confidence to look up to new horizons.<\/em><\/span><\/p><\/blockquote>\n<hr \/>\n<h2><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-19807\" src=\"https:\/\/diariodiunconsulente.it\/wp-content\/uploads\/2020\/12\/Serena-1.jpg\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/h2>\n<h2><span style=\"font-size: 32px;\">Serena <\/span><\/h2>\n<p><span style=\"font-size: 18px;\">I will always remember 2020 as the year of distance, of closures, of missed business trips, of disrupted plans and messed up diaries, of remote working and <strong>virtual meetings<\/strong>.<\/span><\/p>\n<p><span style=\"font-size: 18px;\">At first all of this felt like a catastrophe. I told myself, \u201cThis is happening to me, someone who loves the <strong>contact with people<\/strong> and the <strong>exchange<\/strong> that takes place in meetings. Someone who is not meant for technology, who avoids <em>social networks<\/em> and considers them as parallel worlds she doesn\u2019t belong to. Yet here I am, every day in front of my computer to meet students, colleagues, friends, and even my children. How crazy!\u201d. It took me a few weeks to open up to the possibility that electronic devices and their programs were not living aliens beyond my control, but that I could learn how they worked if I stopped thinking \u201cit\u2019s not really my thing\u201d.\u00a0 And that\u2019s what happened.<\/span><\/p>\n<p><span style=\"font-size: 18px;\"><span class=\"text-highlight\">Now that this bizarre year is coming to an end, I realize I have understood so many things<\/span>.<\/span><\/p>\n<p><span style=\"font-size: 18px;\">I have <span class=\"text-highlight\">learnt that<strong> sometimes <a href=\"https:\/\/diariodiunconsulente.it\/en\/2016\/12\/12\/optimism-as-a-strategy\/\">distance is necessary<\/a> <\/strong><\/span>to <strong>observe<\/strong> the quality of our <strong>relationships<\/strong> with people more clearly. I have learnt that technology isn\u2019t just for those who are\u00a0 genetically inclined to it, but that <span class=\"text-highlight\">it can become a tool to access <strong>new modes of communication<\/strong><\/span>. I have learnt that <span class=\"text-highlight\">it\u2019s better to pencil in things in my diary because <strong>plans can change<\/strong><\/span>, and\u00a0 that meeting people through a screen can increase the level of <strong>attention<\/strong>: by observing every expression on the faces on the screen, by <strong>listening<\/strong> in an incredibly intense way for the fear of missing a single word, by waiting before talking so microphones don\u2019t overlap.<\/span><\/p>\n<hr \/>\n<blockquote>\n<p class=\"p2\"><span style=\"font-size: 21px;\"><em>I have realized that <strong>nothing can be taken for granted<\/strong>, and that our daily routine can be continuously reinvented giving <strong>dignity to every little detail<\/strong>.<\/em><\/span><\/p>\n<\/blockquote>\n<hr \/>\n<p><span style=\"font-size: 18px;\">Thank you <strong>Santa<\/strong> for giving me a <strong>new perspective<\/strong>: what was once normal has now become special.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-19812\" src=\"https:\/\/diariodiunconsulente.it\/wp-content\/uploads\/2020\/12\/LUCA.jpg\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<h2><span style=\"font-size: 32px;\">Luca <\/span><\/h2>\n<p><span style=\"font-size: 18px;\">I spent the last ten years struggling to eventually manage to devote myself full-time to the <strong>job I love<\/strong>: teaching and accompanying people on their journey towards self-realization. I told myself, \u201cFinally 2020 is the year!\u201d. Everything was going well: I was excited about starting to cooperate with <strong>Passodue<\/strong> on a permanent basis and I felt confident of myself because I had acquired intellectual and emotional <strong>maturity<\/strong> to support my business. On 28th February 2020 I finally left my previous job, ready to start my new <a href=\"https:\/\/diariodiunconsulente.it\/en\/2017\/10\/02\/courage-change-make-decision\/\"><strong>adventure <\/strong><\/a>and\u2026the following week the <strong>lockdown <\/strong>started. There I was, immediately catapulted into the <strong>harsh reality of freelancers <\/strong>with very few <strong>safeguards<\/strong> and even fewer <strong>certainties<\/strong>. <span class=\"text-highlight\">I didn\u2019t know if or when I would be able to go back to teaching<\/span>, I had left a very secure job with a <strong>fixed salary <\/strong>and I had to cover the costs of a renovation&#8230; all of it with a baby daughter! Wow, the situation really seemed destined to sink, that really was an unpleasant gift. However, <span class=\"text-highlight\">if I go back to the first lines I wrote at the beginning of this paragraph, I realize they talk about a <strong>dream<\/strong><\/span>. And that\u2019s where I restarted from!<\/span><\/p>\n<p><span style=\"font-size: 18px;\"><span class=\"text-highlight\">This year I have received the recipe for <strong>staying on course towards the realization of a project<\/strong>, and it can be summarized as follows<\/span>:<\/span><\/p>\n<ul class=\"check-list\">\n<li><span style=\"font-size: 18px;\">Believe in your <strong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;\">dream<\/strong><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;\"> because without the fuel of <\/span><strong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;\">confidence<\/strong><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;\"> and <\/span><strong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;\">passion<\/strong><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;\"> you can\u2019t go anywhere<\/span><\/span><\/li>\n<li><span style=\"font-size: 18px;\">Develop or acquire the <strong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;\">skills<\/strong><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;\"> to make it happen, asking for help if necessary<\/span><\/span><\/li>\n<li><span style=\"font-size: 18px;\">Surround yourself with <strong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;\">people<\/strong><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;\"> who support you: quality relationships lead to quality of life<\/span><\/span><\/li>\n<li><span style=\"font-size: 18px;\">Break down your project into several <strong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;\">steps<\/strong><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;\"> so you can celebrate the smaller intermediate successes<\/span><\/span><\/li>\n<li><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif; font-size: 18px;\">Be ready to <strong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;\">question<\/strong><span style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen-Sans, Ubuntu, Cantarell, 'Helvetica Neue', sans-serif;\"> even months of work if it is necessary for the life of the project<\/span><\/span><\/li>\n<li><span style=\"font-size: 18px;\">Occasionaly ask yourself <strong>why<\/strong> you are doing it, to avoid being victim of the double-edged sword of habit<\/span><\/li>\n<\/ul>\n<p><span style=\"font-size: 18px;\">While I\u2019m at it, I\u2019ll anticipate my wish for next year: \u201cDear <strong>Santa Claus<\/strong>, under the Christmas tree I would like to find a <strong>scale<\/strong> that helps me give due weight to every event\u201d.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-19824\" src=\"https:\/\/diariodiunconsulente.it\/wp-content\/uploads\/2020\/12\/Milena-3.jpg\" alt=\"\" width=\"1920\" height=\"1080\" \/><\/p>\n<h2><span style=\"font-size: 32px;\">Milena <\/span><\/h2>\n<p><span style=\"font-size: 18px;\">It is hard to take stock of this past year, because all the overwhelming and disrupting events that happened in 2020 are still ongoing. <span class=\"text-highlight\">The Covid pandemic has projected us into a <strong>common destiny<\/strong><\/span>. We have been quickly and unexpectedly plunged into a new situation, which is totally different from the one we were used to before.<\/span><\/p>\n<p><span style=\"font-size: 18px;\">It\u2019s hard to say what I have learnt, it is easier to tell what this \u201cstrange suspended time\u201d has revealed. What happened is, I started to <strong>observe<\/strong> and <strong>listen <\/strong>to everything around me and it was an opportunity to <strong>recognize<\/strong> and <strong>appreciate<\/strong> the importance of a <strong>microcosm<\/strong> that has become my world for months. Feeling like <strong>waves of the same sea<\/strong> has given us the opportunity to rediscover ourselves as <strong>supportive <\/strong>people, capable of finding creative solutions to stay together and <strong>bridge the physical distance<\/strong> in a different way, to reinvent ourselves and deal with the immobility of <strong>fear<\/strong> and <strong>bewilderment<\/strong>. \u201cNow we know how sad it is to stay one metre apart\u201d (Mariangela Gualtieri).<\/span><\/p>\n<hr \/>\n<blockquote>\n<p class=\"p1\"><span style=\"font-size: 21px;\"><em>If there is one thing that this complicated year has revealed, it is the <strong>conversion <\/strong><strong>of the gaze<\/strong>, a new <strong>awareness<\/strong> in seeing through different eyes and loving what we have been denied.<\/em><\/span><\/p>\n<\/blockquote>\n<hr \/>\n<p><span style=\"font-size: 18px;\">At the end of this year, <span class=\"text-highlight\">dear <strong>Santa Claus<\/strong>, give me the ability to look in a way that can enlighten <strong>new future possibilities<\/strong><\/span>.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-12525 size-full\" src=\"https:\/\/diariodiunconsulente.it\/wp-content\/uploads\/2020\/12\/Alice-2.jpg\" alt=\"\" width=\"1920\" height=\"1080\" srcset=\"https:\/\/diariodiunconsulente.it\/wp-content\/uploads\/2020\/12\/Alice-2.jpg 1920w, https:\/\/diariodiunconsulente.it\/wp-content\/uploads\/2020\/12\/Alice-2-300x169.jpg 300w, https:\/\/diariodiunconsulente.it\/wp-content\/uploads\/2020\/12\/Alice-2-1024x576.jpg 1024w, https:\/\/diariodiunconsulente.it\/wp-content\/uploads\/2020\/12\/Alice-2-768x432.jpg 768w, https:\/\/diariodiunconsulente.it\/wp-content\/uploads\/2020\/12\/Alice-2-1536x864.jpg 1536w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<h2 class=\"p1\"><span style=\"font-size: 32px;\"><b>Alice<\/b> <\/span><\/h2>\n<p class=\"p1\"><span style=\"font-size: 18px;\">Since I was a little girl I have always had a strong tendency to <strong>independence<\/strong> and to <strong>skipping steps<\/strong>. I started walking when I was 9 months, at the very beginning of primary one I convinced my mum to let me go to school by myself, at 10 I used to supervise the class when the teacher was out of the room. If on the one hand all these things helped me <strong>accelerate <a href=\"https:\/\/diariodiunconsulente.it\/en\/2018\/06\/11\/work-method\/\">results<\/a><\/strong>, on the other hand they made me <strong>obstinate<\/strong> (and almost stubborn) and not really inclined to listen to peole who wanted to decide for me \u2026until March 2020 when, for the first time in my life, I had to comply with strict <strong>rules<\/strong> imposed from above and with sudden <a href=\"https:\/\/diariodiunconsulente.it\/en\/2019\/01\/28\/masters-of-our-own-time\/\"><strong>changes of plans<\/strong><\/a> for which nobody had asked my opinion. For a few weeks after <strong>lockdown<\/strong> I struggled within and outside myself, I sighed, I consumed my diary by constantly erasing and rescheduling my appointments, I desperately looked for answers and <strong>certainties<\/strong> (Why did it happen? When will it end? What will happen next?) until I eventually gave up! <span class=\"text-highlight\">Yes, <strong>I surrendered to myself<\/strong>, to the events and, above all, to <strong>life<\/strong><\/span>.<\/span><\/p>\n<hr \/>\n<blockquote>\n<p class=\"p1\"><span style=\"font-size: 21px;\"><em>I tried to find the good in what I was experiencing, I reminded myself that I will always have my <strong>interior freedom<\/strong> despite what happens outside, I let the <strong>changes <\/strong>flow, I turned hurry into a new\u00a0 <strong>rhythm<\/strong> and used my <strong>creativity<\/strong> to find new solutions to old problems. <\/em><\/span><\/p>\n<\/blockquote>\n<hr \/>\n<p><span style=\"font-size: 18px;\"><span class=\"text-highlight\">This new attitude led to other <strong>opportunities<\/strong><\/span>: a new office, new customers and projects, new routines, new sights\u2026<\/span><\/p>\n<p class=\"p1\"><span style=\"font-size: 18px;\">Dear <strong>Santa,<\/strong> thank you for all these unusual gifts, <span class=\"text-highlight\">which taught me that surrendering to yourself represents the victory of the <strong>soul<\/strong> over personality<\/span>.<\/span><\/p>\n<h3>\u2013 \u2013 \u2013<br \/>\n<em><span class=\"s1\">The enemy of art is the absence of limitations.<br \/>\n(Orson Welles)<br \/>\n<\/span><\/em>\u2013 \u2013 \u2013<\/h3>\n<p><span style=\"font-size: 18px;\">There are several ways of interpreting and considering what has happened in the last few months. All <strong>points of view<\/strong> deserve the same respect, especially when they are the result of intensely lived experiences. As consultants dealing with <strong>business ethics<\/strong>, our view can only be <a href=\"https:\/\/diariodiunconsulente.it\/en\/2015\/12\/07\/optimist\/\"><strong>optimistic<\/strong><\/a>, because we believe that this attitude is consistent with the <a href=\"https:\/\/diariodiunconsulente.it\/en\/manifesto\/\">purposes<\/a> we have set as a team.<\/span><\/p>\n<p><span style=\"font-size: 18px;\">Whatever your opinion is, remember that every time we have to <strong>face our limitations <\/strong>or <strong>step outside our comfort zones<\/strong>, we are taking an<strong> evolutionary leap<\/strong> and learning new things. <span class=\"text-highlight\">What happens is we find an<strong>\u00a0image of ourselves<\/strong>, more genuine, creative, human and powerful<\/span>. Does this sound rhetorical? Take a look at this video where <strong>Dr. Luca Montaguti<\/strong>, chief of the department of Internal Medicine at <strong>Ospedale<\/strong> <strong>Bufalini in Cesena<\/strong>, describes what he and his colleagues have learnt from the COVID emergency.<\/span><\/p>\n<p><span style=\"font-size: 18px;\">Happy holidays to all!<\/span><\/p>\n<p><span style=\"font-size: 18px;\">The Passodue team<\/span><\/p>\n<pre>| partem claram semper aspice |<\/pre>\n<p>&nbsp;<\/p>\n<p><span class=\"wpex-responsive-media\"><iframe loading=\"lazy\" title=\"Luca\" width=\"980\" height=\"551\" src=\"https:\/\/www.youtube.com\/embed\/JOsW--lSsPk?feature=oembed\"  allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In today\u2019s reflection we have something to say to Santa Claus: we want to ask him why he decided to take us by surprise with unwanted \u201cgifts\u201d and will try to find the deep meaning that these \u201cgifts\u201d carry.<\/p>\n","protected":false},"author":6,"featured_media":11927,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_post_was_ever_published":false},"categories":[99,86],"tags":[265,310,240,254],"class_list":["post-11962","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-engaging-the-heart-in-business","category-skills","tag-changing","tag-objectives","tag-trust","tag-values","entry","has-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v15.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The time we got angry with Santa &bull; 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