{"id":6709,"date":"2020-12-01T19:16:38","date_gmt":"2020-12-01T18:16:38","guid":{"rendered":"http:\/\/passodue.flywheelsites.com\/?page_id=6709"},"modified":"2025-04-01T21:29:08","modified_gmt":"2025-04-01T19:29:08","slug":"business-contact-management-service","status":"publish","type":"page","link":"https:\/\/diariodiunconsulente.it\/en\/consultancy-services\/business-contact-management-service\/","title":{"rendered":"Creating a business contact management service"},"content":{"rendered":"<div class=\"wpb-content-wrapper\">[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1600105526349{margin-bottom: 60px !important;padding-top: 50px !important;padding-bottom: 50px !important;background-color: #faf8f6 !important;}&#8221;][vc_column]<figure class=\"vcex-image vcex-module wpex-text-center\"><div class=\"vcex-image-inner wpex-relative wpex-inline-block\"><img width=\"140\" height=\"140\" src=\"https:\/\/diariodiunconsulente.it\/wp-content\/uploads\/2020\/10\/iconeTavola-disegno-1-copia-17.png\" class=\"vcex-image-img wpex-align-middle\" alt=\"\" loading=\"lazy\" decoding=\"async\" \/><\/div><\/figure><div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:15px;\"><\/div><h1 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-h1 wpex-text-center\"><span class=\"vcex-heading-inner wpex-inline-block\">Creating a business contact management service<\/span><\/h1>[\/vc_column][\/vc_row][vc_row local_scroll_id=&#8221;#description&#8221; el_id=&#8221;description&#8221;][vc_column width=&#8221;1\/6&#8243;]<nav class=\"vcex-navbar vcex-navbar--list vcex-module align-left wpex-clr\"><div class=\"vcex-navbar-inner wpex-clr wpex-float-left\"><div class=\"vcex-navbar-list-item wpex-list-item wpex-clear\"><a href=\"\/#descrizione\" class=\"vcex-navbar-link vcex-navbar-link--5208 wpex-inline-block wpex-float-left wpex-mb-5 theme-txt-link list local-scroll\"><span class=\"vcex-navbar-link-text\">Descrizione<\/span><\/a><\/div><div class=\"vcex-navbar-list-item wpex-list-item wpex-clear\"><a href=\"\/#contenuti\" class=\"vcex-navbar-link vcex-navbar-link--5211 wpex-inline-block wpex-float-left wpex-mb-5 theme-txt-link list local-scroll\"><span class=\"vcex-navbar-link-text\">Contenuti<\/span><\/a><\/div><div class=\"vcex-navbar-list-item wpex-list-item wpex-clear\"><a href=\"\/#modalitaoperative\" class=\"vcex-navbar-link vcex-navbar-link--5215 wpex-inline-block wpex-float-left wpex-mb-5 theme-txt-link list local-scroll\"><span class=\"vcex-navbar-link-text\">Modalit\u00e0<\/span><\/a><\/div><div class=\"vcex-navbar-list-item wpex-list-item wpex-clear\"><a href=\"\/#risultati\" class=\"vcex-navbar-link vcex-navbar-link--5222 wpex-inline-block wpex-float-left wpex-mb-5 theme-txt-link list local-scroll\"><span class=\"vcex-navbar-link-text\">Risultati<\/span><\/a><\/div><div class=\"vcex-navbar-list-item wpex-list-item wpex-clear\"><a href=\"#consulenti\" class=\"vcex-navbar-link vcex-navbar-link--5223 wpex-inline-block wpex-float-left wpex-mb-5 theme-txt-link list local-scroll\"><span class=\"vcex-navbar-link-text\">Team Consulenti<\/span><\/a><\/div><\/div><\/nav>[\/vc_column][vc_column width=&#8221;5\/6&#8243;][vc_column_text]\n<p class=\"p1\"><span style=\"font-size: 16px;\"><b><span style=\"font-size: 18px;\"> Description <\/span><br \/>\n<\/b>Our consultants will lead the company to the creation and the development of an <strong>internal office dedicated to remote customer management<\/strong> (by phone, e-mail, chat) aimed both at offering a personalized service and at <strong>finding new commercial opportunities<\/strong> in <em>inbo<\/em>und and <em>outbound<\/em><br \/>\n<\/span><\/p>\n<p><span style=\"font-size: 16px;\"><span style=\"font-size: 18px;\"><b><strong>Expected duration<br \/>\n<\/strong><\/b><\/span>The times indicated below <strong>are approximate<\/strong>. The actual duration will be defined after a number of preliminary meetings with the client and will depend on several factors such as the level of commercial competence, the available data, the size and complexity of the business etc\u2026<br \/>\n<\/span><\/p>\n<p class=\"p1\"><span style=\"font-size: 18px;\"><b>Target audience<\/b><\/span><\/p>\n<ul class=\"check-list\">\n<li class=\"li7\">SMEs and organizations that want to sell their products\/services directly or wish to support their sales network through a contact action on the customer.<\/li>\n<li>This training project is useful also for those who wish to set up a pre- and post-sales customer care service.<\/li>\n<\/ul>\n<p><span style=\"font-size: 21px;\"><b><span style=\"font-size: 18px;\"> Versions <\/span><\/b><\/span><\/p>\n<ul class=\"check-list\">\n<li>Small businesses<\/li>\n<li>Medium-large companies<\/li>\n<\/ul>\n<p class=\"p1\"><span style=\"font-size: 21px;\"><span style=\"font-size: 18px;\"><b>Modes of delivery<\/b><\/span>\u00a0<\/span><\/p>\n<ul class=\"check-list\">\n<li class=\"li7\">Face-to-face meetings<\/li>\n<li class=\"li7\">Online lessons<\/li>\n<li class=\"li7\">Blended learning (online meetings alternated with operational meetings with the client)<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row local_scroll_id=&#8221;#contents&#8221; el_id=&#8221;contents&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;5\/6&#8243;][vc_column_text]<span style=\"font-size: 18px;\"><strong>Course contents<\/strong>\u00a0<\/span>[\/vc_column_text]<div class=\"vcex-spacing wpex-w-100 wpex-clear\"><\/div>[vc_column_text]\n<table id=\"tablepress-39\" class=\"tablepress tablepress-id-39\">\n<tbody class=\"row-striping\">\n<tr class=\"row-1\">\n\t<td class=\"column-1\"><\/td><td class=\"column-2\"><strong>Small businesses<\/strong><\/td><td class=\"column-3\"><strong>Medium-Large companies<\/strong><\/td>\n<\/tr>\n<tr class=\"row-2\">\n\t<td class=\"column-1\"><strong>Duration<\/strong><\/td><td class=\"column-2\">approx. 2 months<\/td><td class=\"column-3\">approx. 3 months<\/td>\n<\/tr>\n<tr class=\"row-3\">\n\t<td class=\"column-1\">Analysis of the service to be pro-vided and of the objectives to be achieved<\/td><td class=\"column-2\"><span  style=\"color:#ed5958;font-size:21px;\" class=\"wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M438.6 105.4c12.5 12.5 12.5 32.8 0 45.3l-256 256c-12.5 12.5-32.8 12.5-45.3 0l-128-128c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0L160 338.7 393.4 105.4c12.5-12.5 32.8-12.5 45.3 0z\"\/><\/svg><\/span><\/td><td class=\"column-3\"><span  style=\"color:#ed5958;font-size:21px;\" class=\"wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M438.6 105.4c12.5 12.5 12.5 32.8 0 45.3l-256 256c-12.5 12.5-32.8 12.5-45.3 0l-128-128c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0L160 338.7 393.4 105.4c12.5-12.5 32.8-12.5 45.3 0z\"\/><\/svg><\/span><\/td>\n<\/tr>\n<tr class=\"row-4\">\n\t<td class=\"column-1\">Analysis of the current customer contact procedure<\/td><td class=\"column-2\"><span  style=\"color:#ed5958;font-size:21px;\" class=\"wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M438.6 105.4c12.5 12.5 12.5 32.8 0 45.3l-256 256c-12.5 12.5-32.8 12.5-45.3 0l-128-128c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0L160 338.7 393.4 105.4c12.5-12.5 32.8-12.5 45.3 0z\"\/><\/svg><\/span><\/td><td class=\"column-3\"><span  style=\"color:#ed5958;font-size:21px;\" class=\"wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M438.6 105.4c12.5 12.5 12.5 32.8 0 45.3l-256 256c-12.5 12.5-32.8 12.5-45.3 0l-128-128c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0L160 338.7 393.4 105.4c12.5-12.5 32.8-12.5 45.3 0z\"\/><\/svg><\/span><\/td>\n<\/tr>\n<tr class=\"row-5\">\n\t<td class=\"column-1\">Identification of strengths\/weaknesses of the cur-rent contact procedure<\/td><td class=\"column-2\"><span  style=\"color:#ed5958;font-size:21px;\" class=\"wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M438.6 105.4c12.5 12.5 12.5 32.8 0 45.3l-256 256c-12.5 12.5-32.8 12.5-45.3 0l-128-128c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0L160 338.7 393.4 105.4c12.5-12.5 32.8-12.5 45.3 0z\"\/><\/svg><\/span><\/td><td class=\"column-3\"><span  style=\"color:#ed5958;font-size:21px;\" class=\"wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M438.6 105.4c12.5 12.5 12.5 32.8 0 45.3l-256 256c-12.5 12.5-32.8 12.5-45.3 0l-128-128c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0L160 338.7 393.4 105.4c12.5-12.5 32.8-12.5 45.3 0z\"\/><\/svg><\/span><\/td>\n<\/tr>\n<tr class=\"row-6\">\n\t<td class=\"column-1\">Study of key topics of the offer to be used during the contact pro-cedure<\/td><td class=\"column-2\"><span  style=\"color:#ed5958;font-size:21px;\" class=\"wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M438.6 105.4c12.5 12.5 12.5 32.8 0 45.3l-256 256c-12.5 12.5-32.8 12.5-45.3 0l-128-128c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0L160 338.7 393.4 105.4c12.5-12.5 32.8-12.5 45.3 0z\"\/><\/svg><\/span><\/td><td class=\"column-3\"><span  style=\"color:#ed5958;font-size:21px;\" class=\"wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M438.6 105.4c12.5 12.5 12.5 32.8 0 45.3l-256 256c-12.5 12.5-32.8 12.5-45.3 0l-128-128c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0L160 338.7 393.4 105.4c12.5-12.5 32.8-12.5 45.3 0z\"\/><\/svg><\/span><\/td>\n<\/tr>\n<tr class=\"row-7\">\n\t<td class=\"column-1\">Creating an effective and uniform script <\/td><td class=\"column-2\"><span  style=\"color:#ed5958;font-size:21px;\" class=\"wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M438.6 105.4c12.5 12.5 12.5 32.8 0 45.3l-256 256c-12.5 12.5-32.8 12.5-45.3 0l-128-128c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0L160 338.7 393.4 105.4c12.5-12.5 32.8-12.5 45.3 0z\"\/><\/svg><\/span><\/td><td class=\"column-3\"><span  style=\"color:#ed5958;font-size:21px;\" class=\"wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M438.6 105.4c12.5 12.5 12.5 32.8 0 45.3l-256 256c-12.5 12.5-32.8 12.5-45.3 0l-128-128c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0L160 338.7 393.4 105.4c12.5-12.5 32.8-12.5 45.3 0z\"\/><\/svg><\/span><\/td>\n<\/tr>\n<tr class=\"row-8\">\n\t<td class=\"column-1\">Identification of strategies to over-come objections and manage complaints<\/td><td class=\"column-2\"><span  style=\"color:#ed5958;font-size:21px;\" class=\"wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M438.6 105.4c12.5 12.5 12.5 32.8 0 45.3l-256 256c-12.5 12.5-32.8 12.5-45.3 0l-128-128c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0L160 338.7 393.4 105.4c12.5-12.5 32.8-12.5 45.3 0z\"\/><\/svg><\/span><\/td><td class=\"column-3\"><span  style=\"color:#ed5958;font-size:21px;\" class=\"wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M438.6 105.4c12.5 12.5 12.5 32.8 0 45.3l-256 256c-12.5 12.5-32.8 12.5-45.3 0l-128-128c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0L160 338.7 393.4 105.4c12.5-12.5 32.8-12.5 45.3 0z\"\/><\/svg><\/span><\/td>\n<\/tr>\n<tr class=\"row-9\">\n\t<td class=\"column-1\">Setting up a database to collect data and monitor activities<\/td><td class=\"column-2\"><\/td><td class=\"column-3\"><span  style=\"color:#ed5958;font-size:21px;\" class=\"wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M438.6 105.4c12.5 12.5 12.5 32.8 0 45.3l-256 256c-12.5 12.5-32.8 12.5-45.3 0l-128-128c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0L160 338.7 393.4 105.4c12.5-12.5 32.8-12.5 45.3 0z\"\/><\/svg><\/span><\/td>\n<\/tr>\n<tr class=\"row-10\">\n\t<td class=\"column-1\">Setting up the contact manage-ment office structure, identifying roles and working method <\/td><td class=\"column-2\"><\/td><td class=\"column-3\"><span  style=\"color:#ed5958;font-size:21px;\" class=\"wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M438.6 105.4c12.5 12.5 12.5 32.8 0 45.3l-256 256c-12.5 12.5-32.8 12.5-45.3 0l-128-128c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0L160 338.7 393.4 105.4c12.5-12.5 32.8-12.5 45.3 0z\"\/><\/svg><\/span><\/td>\n<\/tr>\n<tr class=\"row-11\">\n\t<td class=\"column-1\">Training of customer relation staff in terms of communicative skills<\/td><td class=\"column-2\"><span  style=\"color:#ed5958;font-size:21px;\" class=\"wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M438.6 105.4c12.5 12.5 12.5 32.8 0 45.3l-256 256c-12.5 12.5-32.8 12.5-45.3 0l-128-128c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0L160 338.7 393.4 105.4c12.5-12.5 32.8-12.5 45.3 0z\"\/><\/svg><\/span><\/td><td class=\"column-3\"><span  style=\"color:#ed5958;font-size:21px;\" class=\"wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M438.6 105.4c12.5 12.5 12.5 32.8 0 45.3l-256 256c-12.5 12.5-32.8 12.5-45.3 0l-128-128c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0L160 338.7 393.4 105.4c12.5-12.5 32.8-12.5 45.3 0z\"\/><\/svg><\/span><\/td>\n<\/tr>\n<tr class=\"row-12\">\n\t<td class=\"column-1\">Coaching during first contact pro-cedures and creation of individual plans of improvement<\/td><td class=\"column-2\"><\/td><td class=\"column-3\"><span  style=\"color:#ed5958;font-size:21px;\" class=\"wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M438.6 105.4c12.5 12.5 12.5 32.8 0 45.3l-256 256c-12.5 12.5-32.8 12.5-45.3 0l-128-128c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0L160 338.7 393.4 105.4c12.5-12.5 32.8-12.5 45.3 0z\"\/><\/svg><\/span><\/td>\n<\/tr>\n<tr class=\"row-13\">\n\t<td class=\"column-1\">Management of agendas shared with  sales network <\/td><td class=\"column-2\"><\/td><td class=\"column-3\"><span  style=\"color:#ed5958;font-size:21px;\" class=\"wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M438.6 105.4c12.5 12.5 12.5 32.8 0 45.3l-256 256c-12.5 12.5-32.8 12.5-45.3 0l-128-128c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0L160 338.7 393.4 105.4c12.5-12.5 32.8-12.5 45.3 0z\"\/><\/svg><\/span><\/td>\n<\/tr>\n<tr class=\"row-14\">\n\t<td class=\"column-1\">Identification of follow-up and call back strategies<\/td><td class=\"column-2\"><span  style=\"color:#ed5958;font-size:21px;\" class=\"wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M438.6 105.4c12.5 12.5 12.5 32.8 0 45.3l-256 256c-12.5 12.5-32.8 12.5-45.3 0l-128-128c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0L160 338.7 393.4 105.4c12.5-12.5 32.8-12.5 45.3 0z\"\/><\/svg><\/span><\/td><td class=\"column-3\"><span  style=\"color:#ed5958;font-size:21px;\" class=\"wpex-icon\" aria-hidden=\"true\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M438.6 105.4c12.5 12.5 12.5 32.8 0 45.3l-256 256c-12.5 12.5-32.8 12.5-45.3 0l-128-128c-12.5-12.5-12.5-32.8 0-45.3s32.8-12.5 45.3 0L160 338.7 393.4 105.4c12.5-12.5 32.8-12.5 45.3 0z\"\/><\/svg><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<!-- #tablepress-39 from cache -->[\/vc_column_text][\/vc_column][\/vc_row][vc_row local_scroll_id=&#8221;#structure&#8221; el_id=&#8221;structure&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;5\/6&#8243;][vc_column_text]\n<p class=\"p1\"><b><span style=\"font-size: 18px;\"><strong>Project <\/strong> structure<\/span><br \/>\n<\/b>What we at Passodue do is collaborating with the client in order to <strong>build internal competence within the company<\/strong>, so that it becomes autonomous in the subsequent developments of the activities dedicated to the contact with potential clients and care of current customers. We could define this approach as a <strong>training consultancy<\/strong>. For this reason the client needs to nominate a contact person who will be responsible for collecting data and developing tools and who will be in control of every activity guided by our consultants for the whole duration of the project.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row local_scroll_id=&#8221;#results&#8221; el_id=&#8221;results&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;5\/6&#8243;][vc_column_text]\n<p class=\"p1\"><b><span style=\"font-size: 18px;\">Expected results<\/span><br \/>\n<\/b>The development of internal competence related to remote customer management (of potential and current clients), aimed at supporting sales network results and at achieving full customer satisfaction.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row local_scroll_id=&#8221;#team&#8221; el_id=&#8221;team&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;5\/6&#8243;][vc_column_text]\n<p class=\"p1\"><b><span style=\"font-size: 18px;\">Team of trainers<\/span><br \/>\n<\/b><strong>Alberto Aleo<\/strong>, <strong>Alice Alessandri<\/strong>, <strong>Mauro Vedovello<\/strong>.<\/p>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1604485470656{margin-top: 50px !important;padding-top: 30px !important;padding-bottom: 30px !important;background-color: #faf8f6 !important;}&#8221;][vc_column]<div class=\"vcex-spacing wpex-w-100 wpex-clear\"><\/div><h2 class=\"vcex-heading vcex-heading-plain vcex-module wpex-heading wpex-text-2xl wpex-h2 wpex-text-center\"><span class=\"vcex-heading-inner wpex-inline-block\">How much does training with Passodue cost?<\/span><\/h2>[vc_column_text]\n<h3 style=\"text-align: center;\">Request a quote<\/h3>\n<p style=\"text-align: center;\"><span style=\"font-size: 18px;\"><span style=\"font-size: 16px;\">Fill in the form! We will contact you to give you further information \u00a0and provide you with an offer<br \/>\non <strong>how to create and set up an internal office dedicated to contact management<\/strong><\/span><br \/>\n<\/span><\/p>\n[\/vc_column_text]<div class=\"vcex-spacing wpex-w-100 wpex-clear\"><\/div>\n                <div class='gf_browser_gecko gform_wrapper gform_legacy_markup_wrapper' id='gform_wrapper_1' ><div id='gf_1' class='gform_anchor' tabindex='-1'><\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_1' id='gform_1'  action='\/en\/wp-json\/wp\/v2\/pages\/6709#gf_1' novalidate> \r\n <input type=\"hidden\" class=\"gforms-pum\" value=\"{&quot;closepopup&quot;:false,&quot;closedelay&quot;:0,&quot;openpopup&quot;:false,&quot;openpopup_id&quot;:0}\" \/>\n                        <div class='gform_body gform-body'><ul id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below'><li id=\"field_1_9\" class=\"gfield gf_left_half 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[1]);window['gf_submitting_1'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_1').text());}, 50);}else{jQuery('#gform_1').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger('gform_post_render', [1, current_page]);} );} );<\/script>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1603287306548{margin-top: 50px !important;}&#8221;][vc_column][vc_column_text]\n<h2 style=\"text-align: center;\">Check Passodue whole training offer<\/h2>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1604484612651{margin-bottom: 50px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243;][vc_column_text line_height=&#8221;2&#8243;]<span style=\"font-size: 18px;\"><strong>Consultancy services<\/strong><\/span>[\/vc_column_text]<nav class=\"vcex-navbar vcex-navbar--list vcex-module\"><div class=\"vcex-navbar-inner wpex-clr\"><div class=\"vcex-navbar-list-item 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href=\"https:\/\/diariodiunconsulente.it\/en\/training-courses\/\" class=\"vcex-navbar-link vcex-navbar-link--15904 wpex-inline-block wpex-float-left wpex-mb-5 theme-txt-link list\"><span class=\"vcex-navbar-link-text\">Strategy &amp; Marketing<\/span><\/a><\/div><div class=\"vcex-navbar-list-item wpex-list-item wpex-clear\"><a href=\"https:\/\/diariodiunconsulente.it\/en\/training-courses\/#Commerce\" class=\"vcex-navbar-link vcex-navbar-link--15905 wpex-inline-block wpex-float-left wpex-mb-5 theme-txt-link list\"><span class=\"vcex-navbar-link-text\">Commerce &amp; Sales<\/span><\/a><\/div><div class=\"vcex-navbar-list-item wpex-list-item wpex-clear\"><a href=\"https:\/\/diariodiunconsulente.it\/en\/training-courses\/#Leadership\" class=\"vcex-navbar-link vcex-navbar-link--15906 wpex-inline-block wpex-float-left wpex-mb-5 theme-txt-link list\"><span class=\"vcex-navbar-link-text\">Leadership, working in a team and personal growth<\/span><\/a><\/div><div class=\"vcex-navbar-list-item wpex-list-item wpex-clear\"><a href=\"https:\/\/diariodiunconsulente.it\/en\/conferences\/\" class=\"vcex-navbar-link vcex-navbar-link--15907 wpex-inline-block wpex-float-left wpex-mb-5 theme-txt-link list\"><span class=\"vcex-navbar-link-text\">Conferences<\/span><\/a><\/div><\/div><\/nav>[\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text]<span style=\"font-size: 18px;\"><strong>Scheduled courses<\/strong><span style=\"font-size: 16px;\">[\/vc_column_text]<div class=\"vcex-spacing wpex-w-100 wpex-clear\" style=\"height:15px;\"><\/div>[vc_column_text]We are organising the 2021 course calendar.<\/span><br \/>\n<span style=\"font-size: 16px;\">Subscribe to the newsletter <strong>to stay updated<\/strong>.[\/vc_column_text]<div class=\"vcex-spacing wpex-w-100 wpex-clear\"><\/div><a href=\"\/en\/newsletter-subscription-form\/\" class=\"vcex-button theme-button inline\"><span class=\"vcex-button-inner theme-button-inner wpex-flex wpex-flex-wrap wpex-items-center wpex-justify-center\">Subscribe to the newsletter<\/span><\/a> [\/vc_column][\/vc_row]<\/span><\/span><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1600105526349{margin-bottom: 60px !important;padding-top: 50px !important;padding-bottom: 50px !important;background-color: #faf8f6 !important;}&#8221;][vc_column][\/vc_column][\/vc_row][vc_row local_scroll_id=&#8221;#description&#8221; el_id=&#8221;description&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;5\/6&#8243;][vc_column_text] Description Our consultants will lead the company to the creation and the development of an internal office dedicated to remote customer management (by phone, e-mail, chat) aimed both at offering a personalized service and at finding new commercial opportunities in&hellip;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":6232,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6709","page","type-page","status-publish","hentry","entry","no-media"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v15.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Creating a business contact management service &bull; Passodue<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/diariodiunconsulente.it\/en\/consultancy-services\/business-contact-management-service\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Creating a business contact management service &bull; Passodue\" \/>\n<meta property=\"og:description\" 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